“Unsolicited requests to remote access your computer should always raise a red flag.

Pauline Smith, Head of Action Fraud, said: They have received a further 300 reports from people who received one of the scam calls but did not follow the fraudsters instructions.Īction Fraud is reminding people to never install any software as a result of a cold call. So far, Action Fraud has received 200 reports from people who have lost money to the scam. Other variants of the crime involve victims being told they are due a refund for an unauthorised transaction on their Amazon account. The software download grants the fraudster remote access to the victim’s computer and allows them to see the victim’s personal and financial details. The victim is instructed to download an application called Team Viewer and asked to log onto their online banking account. The criminal tells the victim the Amazon Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again. When they do this, they are directly connected to the real scammer who poses as an Amazon customer service representative. The victim is then instructed to press 1 to cancel the transaction. Unsuspecting members of the public are being mercilessly targeted with automated calls which tell them a fraudster has used their personal details to sign up for an Amazon Prime subscription. Since the start of September, Action Fraud has received 200 reports from people who have lost money to the scamĪction Fraud, the national fraud and cyber crime reporting centre, is warning people of a new scam that has seen victims lose over £400,000.They are connected to a scammer posing as an Amazon worker when they try to cancel the subscription.Victims are receiving automated calls stating they’ve been charged for an Amazon Prime subscription.Criminals are targeting members of the public with automated calls stating that the recipient has been charged for an Amazon Prime subscription.

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